The Day You Deserve

“I hope you have the day you deserve” is a phrase I think about in 2025 because I think a lot of people are acting in bad faith. Ignoring the goblins who dominate our endless news cycle for a moment, this phrase most directly applies to customer service.

I was buying weed at my favorite dispensary the other day – a dispensary I shop at regularly where I know the budtender’s name, always tip, compliment him, his shop, and his product – and some tourists were there out of town. They seemed paralyzed by indecision, so I offered whatever insight I could as a regular. Since I was gearing up for a concert, and so was the couple I talked to, he just copied my order since I told my budtender exactly what type of sensation I was looking for.

When I went to pay, I tipped as always, offered him some kind words, and was about to go on my way. He hands me a joint and says, “Here’s an extra one on the house.” What a nice bonus!

Think about the people in your own lives who bitch about the service they receive. Aren’t they almost always a pain in the ass? Rude? Dismissive? Perennially victims of circumstances they themselves created simply by virtue of being shitty all the time?

I generally get great service, and the times I don’t, I try to take an empathetic posture.

I hope you all have the day you deserve.